Privacy Policy

Introduction

NexusWell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Contact us through forms on our website
• Request information about our products
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name and contact information
• Email address
• Phone number
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Device identifiers

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process your requests and provide information about our products
• Send you marketing communications if you have opted in
• Improve our website and services
• Analyze usage trends and preferences
• Prevent fraudulent activities and ensure security
• Comply with legal obligations

Legal Basis for Processing (GDPR)

If you are from the European Economic Area, our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary to fulfill a contract with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests and does not override your rights

How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you have given explicit permission

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request restriction of processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

NexusWell
Těšnov 4, 110 00 Praha 1, Czechia
Email: [email protected]
Phone: +420 222 639 501